ModernOne Dedicated Server Review: Fully Managed Dedicated Server You Can Trust?

Are you looking for a fully managed, high-performance dedicated server in Malaysia—with expert monitoring, backups, and security handled for you? ModernOne’s managed dedicated server service via NOCSER offers tiered management options designed to reduce your operational burden and streamline your hosting needs.

🏢 About ModernOne Data Solutions Sdn Bhd

ModernOne Data Solutions Sdn Bhd (a.k.a. NOCSER) is a Malaysian IT and hosting firm founded in 2002, operating from Kajang and utilizing AIMS Kuala Lumpur/Cyberjaya data center infrastructure. Their offerings include cloud, dedicated, colocation, and managed hosting services, with a local support team and ISO-certified facilities.

🔗 ModernOne Data Solutions Sdn Bhd Official Website:

Official Website: 

www.nocser.net

⚡ ModernOne Managed Dedicated Server Pricing Plans

Basic Managed

  • Support Tickets: 2/month
  • Monitoring: SNMP-based
  • OS/Backend Updates: Not included
  • Initial Setup: Not included
  • cPanel/WHM: Not included
  • Migration: Not included
  • Backups: Not included
  • Security Hardening: Not included
  • Firewall: Not included
  • Disaster Recovery: Not included

Semi Managed

  • Support Tickets: 4/month
  • Monitoring: Agent-based
  • OS/Backend Updates: Included
  • Initial Setup: Included
  • cPanel/WHM: Advisory support only
  • Migration: Not included
  • Backups: Daily restore enabled
  • Security Hardening: Partial
  • Firewall: Limited
  • Disaster Recovery: Not included

Full Managed

  • Support Tickets: 6/month
  • Monitoring: Agent-based
  • OS/Backend Updates: Included
  • Initial Setup: Included
  • cPanel/WHM: Fully supported
  • Migration: Fully included
  • Backups: Daily with 14-day retention & 1-click restore
  • Security Hardening: Full (audit, patching, BFD, LSM)
  • Firewall: Full management with CSF or Firewalld
  • Disaster Recovery: Full (restoration & hack recovery included)

💳 ModernOne Refund Policy

All payments to ModernOne are non-refundable (including setup, plan subscriptions, domain, and management fees), and overcharge reimbursement must be reported to ModernOne before contacting your credit card issuer, or a $50 administrative fee applies.

📞 Customer Support

  • 24/7 support tickets backed by SNMP/agent monitoring

  • Phone & email support during office hours (Mon–Fri, 9 am–5 pm GMT+8)

  • Live chat link available but reliability unspecified 

  • SLA-backed monitoring, with extra work included at no charge during security incidents

✅ PROS

  • Flexible tiered management (Basic to Full)

  • Security-first approach (hardening, firewall, brute-force protection)

  • Daily offsite backups with 14-day retention & restores

  • Included migration and cPanel support in higher tiers

  • Transparent extra work rates

  • Local, ISO-certified data center hosting in Malaysia

❌ CONS

  • Non-refundable policy may deter budget-conscious users

  • Limited support tickets per month; higher tiers needed for proactive care

  • Emergency rates are steep ($150/hr)

  • Live chat availability unclear

🎯 Who Should Use Managed Dedicated Server ?

Ideal for:

  • Businesses without in-house sysadmin capacity

  • Projects needing high-stakes uptime and robust security

  • Users seeking full cPanel/WHM and server management

  • Malaysian companies wanting local hosting with proactive SLAs

Less ideal for:

  • Those who want a full money-back guarantee

  • Small sites that only need minimal oversight

  • Users on tight budgets unwilling to pay for higher-tier plans

Is ModernOne Managed Dedicated Server Worth It?

Yes, if your business demands dedicated resources plus reliable, outsourced server management. With managed backups, security hardening, and 24/7 monitoring, the Full Managed plan offers real value—especially if you lack internal IT support. Be mindful of ticket limits and non-refundable terms, and consider starting with Semi-Managed before upgrading.

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Article name: 《ModernOne Dedicated Server Review: Fully Managed Dedicated Server You Can Trust?》
Article link: https://servermalaysia.com/web-servers/managed-servers/modernone-managed-dedicated-server/